TECHNOLOGY
We use international standard to provide service. We use CTI (Computer Telephony Integration). Which is a technology that allows interaction on a telephone and computer to be integrated and coordinated (IP Phone).
FULL ANALYZABLE REPORT
Full reports will be provided (Voice recording, calling statistic, calling percentage per hour/day/week/month). These reports will be useful for your management to analyze for the market or strategy
EXPERTISE HUMAN RESOURCE
Our qualified staffs will fully support and willing to serve your customers. Their experience dealing with complaints and providing information will be an assets to provide services to your customers.
YEAR ROUND SUPPORTIVE
We can support 24 hours/7 day. We provide 24/7 and holidays will never be a problem for our Customer service.