Asia Master was established since 2007 with wide range of Customer Care Services such as contact center solutions: 1. Inbound Calling Service, 2. Outbound Calling Service, contact center setup, contact center system development, customer service training and consulting, etc. Asia Master is able to offer a customized contact center that directly benefits our partners through increased human resource’s productivity and improved contact center efficiency. Asia Master removes the guesswork by developing procedures using our unique “Steps” scripting and training platform to handle Inbound and Outbound Sales and Telemarketing and Customer Service activities. When it comes to contact center solutions such as Site Feasibility, Center Design, Reengineering, Human Resource Practices, Hardware and Software Selection or Ergonomic Furniture, Asia Master has sufficient capacity to supply and perform to meet partners’ requirement.

Our objective is to help you receive quality products and services at the most cost-effective prices within the time frame anticipated. Asia Master can help with setting up a brand-new contact center, expanding or reengineering an existing center, or to guide our clients through the relocation and consolidation process. Asia Master is the “Number One Resource” for all our client’s contact center needs. Asia Master has more than 10 years of experience in the Contact Center Industry. Asia Master has had the unique opportunity of stepping into some of the most challenging contact centers in the industry with the existing clients like Foodpanda, METFONE, LG (GGear), SMART MOBILE (Some VAS contents), YEAC (Young Entrepreneurs Association of Cambodia), Cambodia Rice Federation and TAF (The Asia Foundation), Telecom Cambodia (TC), H.I. Micro Insurance with more than 200 employees 24/7. Our clients achieve and increase in their overall production from Asia Master’s knowledge and ability to assess, train and enhance the overall culture of a contact center’s environment. Each recommendation, technique and solution provided has been tested not only by Asia Master personally, but by the experts within the Telemarketing, Customer Service industries. This has provided the solid foundation that has given our company the reputation of being one of the top outsourcing contact center companies in Cambodia.